Refund and Cancellation Policy

Before any charge, the checkout shows you the amount (per the rates displayed at https://bitfield.so (pricing section)), the billing frequency, when the charge occurs, and, for trials, the exact date the first paid charge happens. You separately consent to the recurring charge before it is created.

Free trial. Your trial lasts 7 days. We remind you before the trial ends, and the first charge occurs only after the trial period. Cancel before the trial ends and you are never charged.

Cancellation. Cancel any time using the self-serve subscription management portal linked from your account (Stripe customer portal); it is as easy as signing up and takes effect at the end of the current paid period. You receive written confirmation of the cancellation. We send a reminder before renewal charges so you can cancel first.

Refunds. Subscription payments already made are generally non-refundable, and your access continues through the period you paid for. If something on our side materially prevented you from using the service, contact us and we will make it right, including refunds where appropriate.

Charges appear on your statement as BITFIELD. If you believe a charge is wrong, contact hello@bitfield.so first; we resolve billing mistakes without requiring a card dispute.

Document identity: sha256:9bd82380e4f3e32575d5df5843b13054e5859b65d1e35176dc09b4e09443257b · Business: Bitfield · Effective date: set at publication. Questions: hello@bitfield.so